Are Yellow Pages Dead?

The other day, I was having a discussion with some business owners and I floated the question of how much they used to spend with the Yellow Pages. Monthly budgets ranged from $1,000 to nearly $20,000 depending on the size of their market.

Why were you willing to put that kind of money into the phone book 10 years ago? Because that’s where new customers found your phone number.
Nowadays, it’s not unusual to see a phone book sit on a home’s front porch for months – or at least until it gets dissolved by weather. It’s like they’re trying to cling to life, even though they become tattered, worn and virtually useless – like a zombie.

What Now?

Now, I’m not saying that the phone book is completely useless. Indeed, there are still markets where advertising in the yellow pages is still effective – but they’re getting very rare.
Just for fun, I put together a quick survey the other day and shared it to find out how people use the phone books. Fewer than 10% said they’ve used the phone book in the past 30 days. Just over half said it had been at least 2-5 years. So, are they dead? No, but they need to be monitored.
Think for a moment about how much you used to spend with phone books. If you’ve decreased that money now, what have you been doing with it? Did you invest it elsewhere? Has your business died off as a result so you no longer have it?
What can be done? Is there a solution? Yes, there is. But you’ve got to believe in it. Meaning, you have to be willing to pay for it like you paid for the phone book.

Enter Pay-Per-Click

I want to make this as clear as possible.
Pay-Per-Click is the new Yellow Pages. I want you to repeat that out loud right now.
Case in point – I have some owners tell me that people in their area are still using phone books exclusively. While that may be true in a very few cases, I’ll tell you this:
My nearly 91-year-old grandmother doesn’t use her phone book anymore. She uses her computer or smart phone to find phone numbers. And she lives in a VERY small town (less than 3,500 people).

What’s Your Point, Scott?

My point is, unless you’re turning jobs away every day or have a constantly full calendar, you should take a very serious look at doing PPC advertising.
It’s reliable. It’s useful. It’s proven. It’s where the world is going.
Not sure where to start? I’ve written before about How to Choose a Vendor to run a campaign for you. I’ve also recently written about finding a budget for PPC ads.

Big Takeaway:

If you’re not currently using PPC advertising, you’re missing out on HUGE business potential. Don’t let your business become a phone book zombie.
  1. Do a quick Google search for “carpet cleaning” in your area. If you see your competitors, but not you, you have a problem.
  2. Go to the Gateway to look at approved or recommended vendors and call one TODAY.
  3. Set aside a budget that you plan on spending for PPC ads. Consider it an investment in your business.

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